Australian Web Hosting : Gold Coast Brisbane Queensland, etc.

Email Client Software Setup

We do not have or use outgoing smtp servers. You must use your dialup account for your outgoing email.

Why? Because spammers relay through servers and send out millions of emails. Spamming is STRICTLY prohibited on our servers. By running closed servers there is a lesser chance of the servers getting knocked down from spamming. Also, since you must have a dial up to access the server anyway, you can utilize this account for your outgoing mail. By doing this, the servers run better and faster without the smtp servers open. 90% of the hosts out there use this system, the ones who do not, charge you for it.

It is a simple process to set up your accounts to send emails. We've included instructions, as a guide, for the most popular email clients below.

Outlook Express | Eudora Lite | Microsoft Explorer | Netscape | Microsoft Outlook

Outlook Express

Start Outlook Express. Goto Tools and select Accounts. A new window will open called 'Internet Accounts'. To add an account for your domain, click the Add button, then Mail. This opens another window 'Internet Connection Wizard'.
Enter the name you wish people to see when they receive an email from you in the Display name box, eg Yourname Sales. Click next.
Enter your preferred email address in the Email address box, eg sales@yourdomainname.com.au . Click next.

In the next window, which should look similar to the picture below, enter the required details. Your incoming mail will be your domain name eg yourdomainname.com.au . The outgoing mail server should be set to the same as your isp which is usually either mail.yourisp.com.au or smtp.yourisp.com.au . If your unsure, check with your isp or view the properties of a mail account that sends & recieves mail from your isp. When ready click next.

Next, enter your account login name and your password.

Click next, and then finish. Your new account has been setup.
Repeat the process if you wish to add additional account names that you wish to use eg Sales, Info, Enquries, etc

If you already have an Outlook Express account that you would like to use, or need to change the settings on an existing account, Click on Tools and select Accounts. Click the account you wish to modify and select Properties. You should see a window similar to that below.

Make any changes that are required, then select the Server tab.

Incoming mail should be set to your email server at your domain.
Outgoing mail should be set to your isp's email server.
The account name is either your login name or the name you have given a POP account on your email server.
The password will be the default server password, or if you have set up additional accounts on your server, the password you set for the additional account.

If you click on Advanced, change your Server timeouts to Long, so you can download large emails without timeouts.
Ensure that Leave a copy of messages on server is NOT ticked, as this can leave a copy of emails on the server (this is sometimes referred to as email logs) that can quickly take up your server space.
You may want to leave a copy on the server if you use a laptop or second computer, and want to download emails on to both.

Eudora Lite Email Settings:

This is a mail program that runs under MS Windows and Macintosh OS. Eudora connects to the mail server over the Winsock or Macintosh TCP/IP. Mail may be composed and read off line, but make sure that Winsock or TCP/IP is running before attempting to send or receive email. Although your account exists on our server, you won't be able to receive email at yourname@yourdomain.com until InterNIC has activated you in the domain name servers.

After Eudora has been installed, it must be configured to point to your server. To do this, start Eudora and select "Settings" from the menu bar. Most of the options are self explanatory. Here are the steps you need to perform to set up Eudora:

1) Install and start up the Eudora program
2) Select "Settings" from the "Special" menu
3) Select the "Getting Started" tab, then under Real Name, enter your Real Name
4) Under "POP Account" put yourname@yourdomain.com
5) Leave Return Address blank unless you want people to send return email to you at a different email account
6) If you use the Macintosh version, the radio button for TCP/IP connection should be highlighted
7) Click the "Personal Information" tab (also only for the Macintosh version)
8) Under POP account put yourname@yourdomain.com again
9) Fill out the "Real Name" and "Return Address" as you did before
10) Under "Dial up User Name" enter yourdomain (do not enter .com or .net here) (dialup account name)
11) Click the "Hosts" tab then enter yourname@yourdomain.com again under POP Account, and put yourdomain.com under SMTP Server.
12) Go to the "Checking Mail" tab and make sure "Save Password" is checked.

That's pretty much all the configuration Eudora needs. Many of the configuration areas will be filled in when you go to them, for instance it will usually fill in the POP account info where ever it needs it after you enter it the first time. Now, when you select "Check Mail" under the File menu, a window will pop up asking for your password. Enter in your password then click on the proceed button and Eudora will check to see if you have email. You can now send a test email message to yourself and then check to see if it gets returned to you. If you checked "Save Password" as in step 12, Eudora will not prompt you again for your password after the first time. If multiple users have access to your computer, and you don't want them to have access to your email account, make sure "Save Password" is unchecked.

Your default email address is yourname@yourdomain.com, and that's where all your email will be sent to, unless other configurations take priority (such as autoresponders and redirects mentioned later).

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Microsoft Internet Explorer Email Settings:

The sample assumes a domain name of fred.com

Full name = fred
Email = fred@fred.com
Internet Mail server = dialupaccountname.com (this would be your dialup account name)
Account = fred
Pass = xxxxxx
Smtp = fred.com
From = anything@fred.com

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Netscape Email Settings:

Your Name = fred
Email Address = fred@fred.com
Reply to = anything@fred.com
Mail Server user name = fred
outgoing Smtp = dialupaccountname.com
Incoming = fred.com

To check numerous POP accounts, read the manual or help files that come with Eudora or your email client software for configuration.

If you are familiar with the shell (Unix) programs, "pine" and "mail", you can use either of these to check and send email as well.

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Microsoft Outlook Email Settings:

1. After loading Outlook, choose Tools... --> Services ...
2. Click add, and choose Internet E-Mail. Click OK.
3. In the General tab of the email Properties dialog box, fill in your personal information.
4. Click on the Servers tab, and fill in the server information. The Outgoing Mail (SMTP) should be your ISP (dialup account). The incoming mail server should be your domain. Put in your mailbox username in the account name field, and the password below. Click OK.
5. Your new settings will not take effect until you choose Exit and Log off on the File menu, and then restart Microsoft Outlook.

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