When you initially log into your account you will see a directory listing similar to the following:

yourdomain-logs
yourdomain-mail
yourdomain-secure
yourdomain-www
www

**DO NOT DELETE OR RENAME** any of these directories. These directories are automatically setup by the system and required in order for your account to function. Deleting or renaming any of them will cause fatal errors that can only be repaired by deleting and resetting your account. Deleting and resetting your account will inadvertently cause you to experience DNS problems. DNS problems are not something that can be manually fixed, as they can only work themselves out in an unpredictable amount of time.

Of these directories, the ONLY ONE that is important to you is the www directory. This is the directory where you will upload your web pages and create other subdirectories that will pertain to your web site. Your pages WILL NOT be viewable on a web browser unless they are uploaded to this directory.

When you initially enter your www directory, you will see a directory/file listing similar to the following:

cgi-bin
stats
uploads
index.html

Again, DO NOT DELETE OR RENAME any of the directories within this folder. These are directories created by the system and are required in order for your account to function.

Of these directories, the ONLY ONES that are important to you is the cgi-bin (this is where you will upload your cgi scripts) and any directories that you may create for your web pages.

As you add options from your Control Panel, such as the Shopping Cart, Search Engine, install the Mail List software, or any other options you utilize from the Control Panel, the system will automatically create other directories within this area. ANY AND ALL sub-directories and/or files created by the system are required by the system to make a particular function to operate and SHOULD NOT BE DELETED OR ALTERED IN ANY WAY. The index.html page is the default entry page for your account and this file SHOULD BE REPLACED by one of your own design, but IT MUST BE named index.html.

This directory (www) is where you upload your other pages as well as create any subdirectories that you may need.

Below is a brief description of the different directories you may or may not see when you log into your account at any given time depending on what options you have utilised from your Control Panel. These are only descriptions and these directories should not be altered in any way unless we have instructed you to above.

File/Directory Name - Description

domain-anonftp - this folder is used for your anonymous users to download public files.
domain-web-logs - this folder contains all access logs of visitors to your site
domain-mail - this folder holds all POP mail accounts for your domain
domain-www - this folder stores all html files for your domain (same folder as the www folder)
www - this is where you put all your html files and subdirectories (same folder as the domain-www folder)
domain-secure - this folder stores all secure html files (same folder as www folder and domain-www folder) this is an aliases folder that is secure when the right URL path is called correctly. Example: https://host3.the-web-host.com/domain_name/file.name

ALL files must be uploaded to your www directory in your account. Please read above section All the files in your account.

Files are uploaded to your account via FTP_32 or Fetch. Please refer to FTP Instructions.

If you are new to the Internet, this is all probably pretty overwhelming to you.