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Mail Manager

Email Configuration | Mailing Lists |
SpamGuard | Quaranteen Manager

The Mail Manager option provides several ways of managing the mail accounts you set up on your account.  Additionally, if Mailing Lists, SpamGuard or Quaranteen Manager have been set up for your account, you can manage them using this tool.

NEW - Support for IMAP

The Mail Manager will allow for new mail accounts to be added with IMAP Protocol, in addition to POP. Perfect for today's mobile businesspeople, IMAP (Internet Message Access Protocol) allows for mail to be accessed by various mail clients in various locations. Please note that you cannot use both POP and IMAP at the same time. You will need to enable one or the other when setting up a new mail account.

For more information on IMAP, please see the links below. www.imap.org and www.coruscant.demon.co.uk/mike/imap/basics.html

Home page

User can see two panes in the Mail Manager

1. On left pane we can have following links

  • Home - To display Home page.
  • New Address - For creating new email accounts.
  • New list - For creating new mailing list.
  • Edit list - To change settings for existing list.
  • Delete list - To delete a existing list.
  • Edit Moderators - For adding/removing Moderators for list.
  • Administer list - For administering the list.
  • Quaranteen - For Anti virus support.
  • SpamGuard - For Spam control.

2. On right pane User can view the settings for all existing accounts.

  • Total mail accounts
  • Autoforward settings. e.g. suhas1 account has set for an autoforward to suhaskhamkar@yahoo.com
  • Auto response setting. e.g. this account has also set for an autoresponse.

New Mail Account Configuration

Click on New Address link on Mail manager page.
The User Interface for a new mail account creation in a domain will be as follows:

  • This screen contains fields as Input username, Input password, Re-enter Password and Select Account Type.
  • Input username: This will be username for accessing the mail account for the domain. Mail account with same name will get created. User needs to enter a valid name here. No special characters are allowed.
  • Input password: Password for this mail account. User should enter a password of minimum 6 characters. No special characters are allowed
  • Re-enter Password: To enter Confirmed password.
  • Select Account Type: User can create a POP or IMAP account after filling the above form.

Change password for an account

Click on Change password link for particular user account.

  • User can change password for the account by entering new password and clicking on Change button. Password should be of minimum 6 characters. No special characters are allowed.

Delete user account

  • After clicking on particular account link on left pane you get this page.
  • User can delete an account by clicking on Delete link as highlighted in screen shot.

Mailing List Management

Here are five screens for the mailing list functionalities. These screens are Create mailing list, Edit mailing list, Delete mailing list, Administer List and Edit moderators.

For a printable 5 page instruction sheet on using your Mailing List Click Here (PDF FORMAT 88Kb)

User Interface for Create mailing list

Click on New List link on Mail manager page.
The User Interface to create a new mailing list is as follows:

  • This screen contain fields as name, Maintainer Email address, Password, list type.
  • Name: User need to enter the list name here. New list will get created with this name. Need to enter a valid list name of 4 to 14 characters. List name must be alphanumeric as no special characters are allowed.
  • Maintainer Email Address: All the subscribe/unsubscribe request will be send to Maintainer of list. Users need to enter a valid Email address here.
  • Maintainers Password: Password length must be 6-14 characters. No special characters are allowed.
  • Select list type:
  •  

    1. Subscriber only list - All the subscribers of the list will receive the mails
    2. Sent to list. For e.g. mail to list1@devel.mailmanager.yourdomain.com will be sent to all subscribed users of list1.

    3. Newsletter - Foreign subscriptions are restricted with this type of list. Subscribers can only receive mails from the list. Maintainer of the list receives posting to the list.
    4. Moderated list - All the moderators of the list will receive the mails sent to list and approve the postings. For e.g. mail to list1@devel.mailmanager.yourdomain.com will be sent to all the moderators of list1. Maintainer of list is the default moderator. Users can add/remove moderators to list.

     

User Interface for Edit mailing list

Click on Edit List link on Mail manager page.
The User Interface for a Edit mailing list will be as follows:

  • User can edit Maintainers Email address. Enter new address in address text box and click on Save Changes button.
  • User can edit Maintainers password by entering new password in password field and clicking on Save Changes button.
  • User can change the list type by selecting new list type and saving the changes.
  • User can subscribe new users to list by entering user address and clicking on Subscribe button.
  • User can unsubscribe existing users from list. One can select multiple users from list and click on Unsubscribe button.

User Interface for Delete mailing list

Click on Delete List link on Mail manager page.
The User Interface for Delete Mailing List will be as follows:

The selected List will get deleted after user confirms the operation.

User Interface for Administer list

Click on Administer List link on Mail manager page.
The User Interface for Administer Mailing List will be as follows:

    1. Email List of Subscribers - If user selects first radio button and clicks on Submit Request button, Maintainer of selected list will be mailed list of subscribers for the selected list.

    2. Email List log - If user selects second radio button and clicks on Submit request button, Maintainer of selected list will be mailed log for the list.

    3. Wipe List log - If user selects third radio button and clicks on Submit request, the log for selected list will get deleted.

    4. Search list for a near match - Maintainer of selected list will be mailed, list of all subscribed users satisfying the matching criterion. For e.g. if user enters "suh" as matching criterion and clicks on Submit Request button, list of all subscribed users satisfying the criterion like suhas1, suhas2 will be sent to Maintainer.

User Interface for Edit moderators

Click on Edit Moderators link on Mail manager page.
The User Interface for Edit Moderators List will be as follows:

  • This Link is visible only when domain has at least one moderated type of list.
  • Moderators will get all the postings for list to approve.
  • List subscribers get these mails only when Moderators approve the mails.
  • User can add to moderators list by entering new moderator's address and clicking on Add button.
  • User can remove the existing moderator by selecting it in list and clicking on Remove button. User can select multiple addresses to be removed.

Note: Sending and Receiving Mail

Sending and receiving mail is not executed in the Control Panel (unless using the WebMail feature).  The mail tools and utilities available in the Control Panel are merely ways of setting up mail accounts and lists on the server on which your account resides.  To send or receive mail, use your normal mail client configured to retrieve mail from, and send mail through, your domain mail account.

Two popular e-mail programs are Eudora and MS Outlook Express.  Click here to learn how to configure these programs to work with your e-mail account.  Once configured, you will be able to use these programs to send and receive mail.

Alternatively you can use the WebMail in the Control Panel feature for sending and receiving email.


SECURITY CONTROL

Quaranteen Manager and SpamGuard

(NOTE - YOU WILL NEED TO ENABLE QUARANTEEN MANAGER AND SPAMGUARD BY FIRST CLICKING ON THE APPROPRIATE ICON IN THE CONTROL PANEL, THEN YOU CAN MANAGE IT IN THE MAIL MANAGER)

Quaranteen Manager

Click on Quaranteen link on Mail manager page.
The User Interface for configuring the Quaranteen will be as follows:

 

  • Turn On Quaranteen: To switch On/Off Quaranteen. If user unchecks this check box, no Quaranteen rules will be applied to mails. If user checks this box then all the mails to this domain will get filtered as per rules set.
  • Enter extensions of attachments to be blocked: The list of file extensions, which will be considered as suspected by the Quaranteen software (Sanitizer).For e.g. if user enters a extension as doc, xls and clicks on Add Block button, these extension will get added to Blocked Extension list. Now any mails with attachment as doc or xls will get blocked.
  • Blocked extensions: Display currently blocked extensions. User can see all the extensions added by him.
  • Enter administrator's e-mail address: The E-mail address to which the virus infected mail warning will be sent along with the mail contents. No attachment is sent to administrator.
  • Virus infected mails will be stored to: File name with relative location to keep the virus infected mails. For e.g. if user enters a string as user1/virus then all the virus infected mails will get directed to /Home/owner/user1/virus file. All the directories get created if it does not exists.

  • User can set a security level, which is basically a rating for processing the mails.

For e.g. User can select security level as Lenient, Normal, Strict and Very strict from combo box.

Every mail is evaluated by Quaranteen utility and a score is set for every mail.

For the above choices we have following scores.

Lenient - 200, Normal- 100, Strict- 50, Very strict- 5

Whenever a score for the mail exceeds specified score it will be blocked.



SpamGuard Configuration

NOTES - Please read before installing:

1. YOU WILL NEED TO ENABLE QUARANTEEN MANAGER AND SPAMGUARD BY FIRST CLICKING ON THE APPROPRIATE ICON IN THE CONTROL PANEL, THEN YOU CAN MANAGE IT IN THE MAIL MANAGER)

2. Please be aware that the spam guard feature on the server works by building a database of words, ie. sp_words file, from each email received and if you receive a lot of emails the database can get quite big and can take up a lot of server space. Therefore you should ensure that you select the appropriate "Trained Tool" once the database is trained to stop the database from continuing to grow (full details below).

3. If you choose not to use SpamGuard, you can also achieve the same result using the Email Filters in your Email Program - details here.

  • Turn On SpamGuard: To enable the user to switch On/Off SpamGuard. If user unchecks this check box no rules will be applied for mails.
  • Block E-mail address: To block the E-mail addresses. All E-mails from these addresses will be automatically deleted. No warning will be sent to administrator.
  • Blocked E-mail addresses: Displays currently blocked e-mail addresses. User can select multiple addresses to be removed and click on Remove Block button.
  • Block words: To block the critical words. All mails having these words either in subject or message body will be automatically deleted. For e.g. if user enters word like "gamble", then any mail having "gamble" word in its subject or message will get deleted. No warning mail will be sent to administrator.
  • Blocked words: Displays currently blocked words. User can select multiple words from list to be removed.
  • Spam words: To provide Spam words in email, which will be treated as spam (Bad) words.
  • Non-Spam words: To provide non-Spam words in email, which will be treated as good words.
  • Spam mails will be stored to: File name with location to keep the spam mails.
  • Spamprobe software will use spam words and non-spam words as input for applying the Anti-Spam rules on emails.
Important to use the two following tools when using SpamGuard:

The sp_words file, associated with SpamGuard, could grow to a large size. You have the option as to whether you would like that file to continue to grow or not.

There are now two options in SpamGuard to choose from in regards to the sp_words file; "Training" and "Trained". If you select the "Training" option, the sp_words file will continue to receive word counts and that database will continue to grow bigger. If you select "Trained", the sp_words file will stay as is, and will not adjust word counts or allow that database continue to grow.

  • Training: Also known as 'receive'. Adjust word counts for every email & let the sp_words (spam words) file grow. Other commands like 'spam', 'good', 'remove' will still update the sp_words database on demand if adjustments are needed. The opposite command is 'Trained', which does not update with every email.
  • Trained: Also known as 'score'. Use the sp_words (spam words) file as it is now. Do not adjust word counts for every email or let the sp_words file grow. Other commands like 'spam', 'good', 'remove' will still update the sp_words database on demand if adjustments are needed.
 

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